Are you experienced in healthcare practice management, with a proven track record in leading a team, optimising systems & processes and improving patient experience?
Our client is a leading healthcare organization specializing in in providing expert care to patients who suffer from pain after injuries.
With a network of six pain management clinics across Texas they excel in customer service and their mission is to provide compassionate and comprehensive care to patients suffering from chronic pain.
They are dedicated to improving the quality of life for patients through innovative treatments and exceptional medical care.
Job Summary:
This is a fabulous opportunity for an experienced and highly motivated Senior Practice Manager/Director of Operations to oversee the operations of six pain management clinics across Texas.
The successful candidate will be responsible for managing day-to-day clinic operations, implementing operational improvements, and ensuring the clinics run efficiently and effectively.
A keen focus on data analysis and performance metrics will be essential to drive continuous improvement and optimize patient care.
Key responsibilities:
Operational Leadership: Provide strategic leadership and direction to the clinic staff, ensuring the delivery of high-quality patient care and exceptional customer service.
Operational Improvements: Identify opportunities for operational enhancements and implement process improvements to optimize clinic performance, patient flow, and overall efficiency.
Data Analysis: Analyze clinic data, including patient outcomes, financial metrics, and operational KPIs, to drive informed decision-making and enhance clinic performance.
Resource Management: Manage staffing levels, schedules, and resources to ensure efficient clinic operations and meet patient demand.
Financial Management: Oversee financial aspects of clinic operations, including budgeting, revenue cycle management, and expense control.
Compliance: Ensure all clinic operations adhere to federal and state healthcare regulations, including HIPAA and OSHA guidelines.
Team Development: Recruit, train, and mentor clinic staff, fostering a culture of continuous learning and development.
Patient Experience: Maintain a patient-centric focus, continuously improving the patient experience and satisfaction.
Vendor and Supplier Management: Manage relationships with vendors and suppliers to ensure the timely delivery of necessary supplies and equipment.
Qualifications:
Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).
Minimum of 5 years of healthcare management experience, with a focus on pain management or related specialties.
Strong analytical and data-driven decision-making skills.
Excellent communication and interpersonal skills – Spanish speaker would be preferred.
Proven ability to lead and develop a high-performing team.
Knowledge of healthcare regulations and compliance requirements.
Experience with electronic health records (EHR) systems and healthcare software.
Location : This position is based in McAllen, TX, and the Manager is required to be in this office from 8am-5pm daily, unless assigned to another office for rotation
Package : $75,000 plus bonus based on team performance (OTE $90-$100k).
Health Insurance and eligibility for profit sharing after 1 year of service.
Our client welcomes all qualified applicants.
Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, genetic data, religion or any other legally protected status.
All applications will be reviewed by a real person and responded to.
Priority will be given to candidates with similar sector experience.
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