General Manager

*About us* Are you a dynamic and experienced leader ready to take on a critical role in a fast-growing water damage mitigation company? 24 Hour Flood Pros is seeking a talented and motivated individual to join our team as a General Manager / Operations Manager.
We are a trusted name in the restoration industry, dedicated to providing top-notch water damage restoration and mitigation services 24/7.
If you are passionate about managing operations, ensuring customer satisfaction, and driving growth, we want to hear from you! *Duties:* *- \*\*Operational Excellence:\*\** Oversee day-to-day operations to ensure smooth and efficient workflow, including managing field crews, equipment, and resources.
*- \*\*Team Leadership:\*\** Lead, mentor, and motivate a team of skilled technicians and office staff to deliver exceptional service to our customers.
*- \*\*Customer Satisfaction:\*\** Maintain a strong commitment to customer satisfaction by ensuring high-quality service delivery and addressing customer concerns promptly.
*- \*\*Project Management:\*\** Manage projects from start to finish, ensuring timelines, budgets, and quality standards are met.
*- \*\*Business Development:\*\** Identify growth opportunities and implement strategies to expand the company's market presence.
*- \*\*Safety Compliance:\*\* *Ensure all safety protocols and regulations are followed, providing a safe working environment for all team members.
*- \*\*Inventory Management:\*\** Oversee inventory control and procurement to optimize resources and minimize waste.
*- \*\*Financial Oversight:\*\** Monitor and manage budgets, financial reports, and key performance indicators (KPIs).
*Qualifications:* * Minimum of 5 years of experience in water damage mitigation or related industry.
* Proven track record of successful leadership and operations management.
* Strong communication and interpersonal skills.
* Exceptional problem-solving abilities and a strategic mindset.
* Proficiency in project management and financial analysis.
* Familiarity with industry standards and regulations.
* Bachelor's degree in Business Management or a related field (preferred).
At 24 Hour Flood Pros, we are committed to creating a diverse and inclusive workplace.
We encourage applications from candidates of all backgrounds and experiences.
Job Type: Full-time Pay: $50,000.
00 - $250,000.
00 per year Benefits: * Dental insurance * Flexible schedule * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to commute/relocate: * McAllen, TX: Reliably commute or planning to relocate before starting work (Required) Experience: * Water damage restoration: 2 years (Required) License/Certification: * Driver's License (Required) Work Location: In person