Description:
Sporting Goods Specialists honor the Murdoch’s mission, values, and principles by providing exceptional customer service and performing day-to-day operations in the Sporting Goods department.
They utilize their specialized knowledge in various aspects to better serve our customers through efficient product selection, answering complex questions, navigating complex processes, and providing a high level of overall assistance.
Under the direction of the department lead(s) and manager(s), the Sporting Goods Specialist maintains the look and feel of the department through merchandising, stocking, and accomplishing assigned tasks throughout the workday, with their primary focus always on serving our customers.
A critical aspect of this role is adherence to state and federal guidelines regulating firearms.
As a Murdoch's Team Member in this role, you will.
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Commit to the success of the team by embracing Murdochs’ mission, values, and principles
Meet and greet each customer as they arrive in the department
Provide exceptional customer service with a focus on the customer’s needs and solutions that meet them, in a manner that makes them feel valued and welcome in our stores
Support the department lead(s) and manager(s) to facilitate the highest standards in merchandising, and store appearance
Merchandise, stock, re-stock, and recover products within the department according to Murdoch’s merchandising standards
Complete inventory pricing and maintenance duties
Develop product knowledge across the breadth of products in the department
Create and maintain a safe environment for customers and team members
Proper radio and phone etiquette
Work with Assistant Store Manager - Hardside to develop and achieve goals
Must adhere to all Murdoch’s firearms safety rules and regulations
Other duties as needed, throughout the store
Requirements:
As a Murdochian in this role, you must.
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Complete a minimum of one specialty certification related to the Sporting Goods department or demonstrate equivalent experience
Familiar with standard concepts and practices within the retail environment
Must be able to legally own a firearm (see attached addendum) and pass a criminal background check
Basic knowledge of firearms and a willingness to learn about them
Strong communication (written, oral, and interpersonal) skills
Strong organizational skills
Positive attitude and demonstrated practice of learning
Excel in a fast-paced, evolving work environment
Strong Windows-based computer skills – especially with Microsoft products
Physical Demands:
Standing for long periods of time
Heavy and repetitive lifting (up to 50 lbs)
Bending, carrying, and pushing
Working on a ladder
Repetitive wrist movements on keyboard
Close vision for computer work
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions
Competitive Benefits + Compensation:
Amazing Employee Discount on everything from clothes to power tools to pet food.
Multiple Health Insurance options to best suit your needs after 60 days.
Dental & Vision options to complete your health plan.
Life Insurance to secure your family’s financial future.
Paid Vacation allows you to relax and recharge.
Holiday Pay throughout the year so you can celebrate with your family.
Paid Sick Time empowers you to stay home and focus on your health without losing pay.
401(k) with a generous 4% company match to help plan for retirement.
Paid Parental Leave to take time to bond with your family’s new addition.
Community Giving Program matches your donations and provides paid volunteer hours.
Wellness Program saves you money by lowering medical premiums with credits earned.
Training Program helps you expand your knowledge and skills with over 250 courses.
Other various Voluntary Insurance Options.
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