Tow Truck Operator

Job Summary: We are seeking a highly motivated and reliable Tow Truck Operator to join our team.
The successful candidate will play a crucial role in assisting with vehicle breakdowns and accidents, ensuring the safe and efficient transportation of damaged vehicles to service stations.
The Tow Truck Operator will be responsible for a variety of tasks, including vehicle pick-up, equipment check, vehicle maintenance, documentation, and providing exceptional customer service.
Responsibilities: Vehicle Pick Up: Assist in picking up vehicles for local law enforcement, dealership customers, and roadside assistance.
Equipment Check: Ensure that the proper equipment is loaded onto the truck for daily operations.
Vehicle Maintenance: Perform regular maintenance on fleet vehicles.
Clean trucks inside and out to maintain a professional appearance.
Towbook Documentation: Document all service calls using Towbook, including capturing photos of picked-up vehicles.
Department Assistance: Collaborate with the collision and service department to move vehicles to the designated shop area.
Documentation: Send out the necessary paperwork for vehicles that are impounded to registered owners and lien holders.
Safety: Drive company vehicles in a safe, courteous, and responsible manner, adhering to traffic regulations and avoiding accidents.
Work carefully to prevent injury and damage to vehicles.
Comply with established company policies and procedures.
Customer Service: Provide exceptional customer service to members in need of emergency mechanical assistance.
Qualifications: Valid driver's license with a clean driving record.
Previous experience as a tow truck operator or similar role is preferred.
Knowledge of vehicle maintenance and basic mechanical skills.
Strong communication and interpersonal skills.
Ability to work in a fast-paced and high-pressure environment.
Excellent problem-solving skills.
Benefits: Medical, Dental, and Vision Insurance: 100% employer-paid medical, dental, and vision insurance with a variety of plan options to fit your needs.
401(K) Plan: 401(k) plan with a company match of 50% up to 4% of your salary.
Life Insurance: 100% employer-paid life insurance policy of $50,000 with no medical exams required.
Paid Vacation: 1 week of paid vacation in the first year of service, with a rollover of 40 hours and a max cash out of 40 hours.
Sick leave 3 paid days per service year – 100% employer paid.
Paid Holidays: 8 paid holidays per year, including New Year's Day, Independence Day, Memorial Day, Labor Day, Thanksgiving Day, and Christmas Day.
Other Perks: 5-day workweek for sales, parts, and administration positions, 90-day & annual 1-on-1 performance evaluations, and employee discounts on new vehicles, parts, and services.
By submitting your application, you agree to the following: You are at least 18 years old.
You have a valid driver's license with an acceptable driving record.
You will pass a pre-employment drug screen.
You will undergo a background check.
You understand that the 401K company match has an annual maximum amount.
You understand that earned vacation time is based on the total time of continual employment.
If you do not meet all these requirements, your application will not be considered