```Duties```
- Provide exceptional customer service to clients via phone, email, and in-person interactions
- Assist customers with inquiries, concerns, and requests in a timely and professional manner
- Analyze customer needs and recommend appropriate products or services
- Process orders, returns, and exchanges accurately and efficiently
- Enter and maintain customer information in the database with a high level of accuracy
- Handle customer complaints or issues with empathy and problem-solving skills
- Collaborate with other departments to resolve customer inquiries or escalate complex issues
```Requirements```
- Bilingual proficiency in English and Spanish is preferred
- Excellent verbal and written communication skills in both languages
- Strong data entry skills with attention to detail and accuracy
- Previous experience in customer service or sales is a plus
- Ability to multitask and prioritize tasks effectively
- Knowledge of phone etiquette and professional communication skills
- Ability to work well in a team-oriented environment
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Part-time
Pay: $8.
00 - $9.
00 per hour
Expected hours: 32 per week
Benefits:
* On-the-job training
Experience level:
* No experience needed
Shift:
* 4 hour shift
* Day shift
* Evening shift
Weekly day range:
* Monday to Friday
* Rotating weekends
Work setting:
* In-person
* Office
Ability to Relocate:
* Weslaco, TX: Relocate before starting work (Required)
Work Location: In person
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