*Work schedule:*
Monday thru Friday
2:00 pm -8:00pm
Alternative Saturdays
8:00 am - 6:00pm
*1.
**JOB SUMMARY*
· Serves as a front-line representative for the dealership.
Greets customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party.
· Welcome all customers by phone or walks in, always offering the best service and projecting good image for the company
*2.
**ESSENCIAL DUTIES *
· Greets showroom customers and determines the nature of their visit.
· Obtains and records basic demographic information about each customer, using dealership sales control system.
· Hands out brochures and other information to customers.
· Answers basic customer inquiries.
Refers more extensive inquiries to the appropriate person.
· Directs customers to the correct department, notifies the appropriate salesperson that a customer is waiting, or introduces the customer to a salesperson.
· Serves as telephone back-up.
· Serves as clerical back-up.
· Maintains professional appearance.
· Other tasks as assigned.
*3.
**RESPONSABILITIES*
· Ensures greet customer and coordinate getting them assistance, always in a professional, friendly and efficient manner.
· Establish the necessary measure to safeguard the assets and interests of the company.
· Provide a quality service for the internal and external customers.
· Perform their duties with a sense of mutual respect, ethical, collaboration, tolerance and positive attitude toward their peers.
· Protects organization's value by keeping information confidential.
· Receive and answer calls, always answering with a greeting, the name of the company and its name, channeling them to the corresponding area, as well as taking errands.
· Reception and attention to walk in customers.
· Send, receive, registry and channeling customers and clients calls
· Receive the mail, registry, and channeling for the people concerned.
· Make courtesy calls and offer services.
· Make the directory of addresses and phone extensions.
· Support in different areas in the company.
*Language Skills *
*·Must be Bilingual (Spanish-English)*
· Ability to read and comprehend simple instructions, short correspondence, and memos.
· Ability to write simple correspondence.
· Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Job Types: Part-time, Contract
Pay: $7.
50 - $9.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Vision insurance
Education:
* High school or equivalent (Preferred)
Experience:
* Microsoft Office: 1 year (Preferred)
* Customer Service: 1 year (Preferred)
Language:
* Spanish (Required)
Work Location: In person
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