POSITION SUMMARY:
Responsible for leading work groups for planning, coordinating and monitoring the development, implementation, evaluation and maintenance of assigned business applications and projects.
Coordinates and facilitates communication between teams within the IS Department and end-user departments; works independently and within team structures across the organization and physician practices.
POSITION EDUCATION/QUALIFICATIONS:
Bachelor’s degree required.
Preferred in Computer or Business related field.
Master’s degree preferred.
Experience implementing and supporting Business system applications preferred.
Proficiency in the use of personal computer software for word processing, spreadsheets, email communication, and presentations.
Must possess excellent communication, organizational, analytical, writing, and interpersonal skills.
JOB KNOWLEDGE/EXPERIENCE:
Minimum of 5 years of experience with hospital information system implementations, support and maintenance
Healthcare, Technical or Business experience preferred
Leadership experience preferred
LINES OF RESPONSIBILITY:
Director of Business Intelligence Applications, VP of Information Services, Chief Information Officer
POSITION RESPONSIBILITIES:
Establish and leads work groups during design & implementation of system changes
Able to function independently and represent the Business Systems Support team on hospital interdisciplinary teams and workgroups.
Delegate tasks appropriately among the Business Systems Support team and mentor Junior Analysts
Assist with the development and strategy for cutover and downtime events.
Modifies, supports, maintains, tests, implements and provides education for the organization’s business application systems.
Participate as needed on sponsored team projects for the purpose of analyzing, evaluating, researching, implementing and recommending new Business systems.
Effectively communicates all project findings and updates to coordinators, team members, and IS management within specified timelines.
Maintain a positive relationship with customers and serve as an advocate for the customers' Business Application needs.
Assist with creation and maintenance of manuals, documentation, and standard operating procedures for Business Applications.
Effectively communicate with leaders, team members, customers and others.
Cooperates with other staff members in the fulfillment of assignments.
Cultivate and model a respectful working and learning environment.
Understand the concepts of change control principals and working in an environment in which changes or modifications could affect multiple sites.
Analyze a change of events and implement the change by following established procedures.
Lends support and guidance to team members as needed.
Use experience and judgment with a certain degree of creativity and latitude to accomplish goals.
Expected to write documentation to describe program changes, development, logic, coding, and corrections.
Analyze a change of events and implement the change by following established procedures.
Analyze and help define business requirements including new design and change requests.
Participate in on-call rotation.
Performs other related duties as assigned.
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