Company Overview
Join our team at Chick-fil-A, where we are committed to providing exceptional service and delicious food in a warm and welcoming environment.
We believe in putting people first and creating a positive impact in our community.
As we continue to grow, we are looking for a dedicated and experienced Evening General Manager to lead our team during evening hours and contribute to the success of our Chick-fil-A restaurant in Pharr, Texas.
Role Summary
We are seeking a reliable and customer-focused Evening General Manager to oversee the operations of our Chick-fil-A restaurant during evening shifts.
The ideal candidate will have strong leadership skills, a passion for hospitality, and a commitment to upholding Chick-fil-A's high standards.
As the Evening General Manager, you will be responsible for managing the team, ensuring operational excellence, and delivering exceptional service to our guests during nighttime hours.
Work within the leadership teams in pursuit of excellence in Back of House, Front of House, & Drive Thru Operations.
Specifically this role is an ambassador, leader and critical component in ensuring that the restaurant is successful in the following areas:
Restaurant Operations
Leadership and People Development
Vision and Service Model compliance throughout all areas of oversight
General Responsibilities:
Support a restaurant culture of growth-minded team members and leaders.
A culture of product knowledge, stewardship, excitement and generosity.
Incorporate this into training, ongoing development, communications and everyday culture.
Oversee and execute daily operational execution of goals (Sales, Guest Experience, Food Safety).
This includes daily positional work in operations and leading shifts for both Front of House and Back of House teams.
Provide guidance and support to ensure smooth operations
Maintain vision alignment with the Operator and the leadership team.
Ensure stewardship systems are executed throughout the restaurant.
Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.
Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.
Skills:
Strategic thinker, Goal-oriented, Tech-savvy
Great communicator both in handling difficult situations and a diverse team.
Ability to work effectively in a fast-paced environment and make decisions under pressure.
Mature, dependable and results-oriented
Ability to work in a team environment
Very detailed oriented & keenly observant
Professional marketing or communications experience
Maintains a number of business and professional community contacts
Self-starter, creative and flexible
Good business sense, achiever
Strong project/time management skills
Proven history of consistently performing at a high level
Unquestionable integrity and represents Chick-fil-A well
Passionate about building relationships with guests
Servant spirit with strong sense of stewardship
Specific Experience:
Required: High School Diploma or equivalent
Required: Strong analytical and problem solving skills
Preferred qualifications:
Experience as a leader in food service operations
Years of Experience: 2
This person must be skilled in time management.
This person must be self-directed and highly organized.
This person must master all knowledge and skills of every position in the Restaurant.
REQUIREMENTS
In our kitchens, we focus on fresh and simple ingredients.
And we always have.
Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants.
Produce is delivered fresh to our kitchens several times a week.
Salads are chopped and prepared fresh throughout the day.
Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®.
It may not be the easy way, but it's the only way we know.
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